Shipping Notice
After the order is shipped, you will receive an email containing the package tracking information and the tracking website link. Alternatively, you can also view the relevant tracking information on the “Order Details” page.
Order processing
Under normal circumstances, orders will be shipped within 8-24 hours.
Logistics services
Our logistics service providers include FedEx, UPS, DHL, and other logistics companies.
Privacy packaging
Raysurf is packaged discreetly, with no “Raysurf” or other adult product-related names or logos visible on the exterior of the packaging.
Transportation time and freight
Within the United States
Standard shipping: 2-6 days delivery, free shipping
Outside the United States
Standard shipping: Delivered within 7-15 days, free shipping [longer time for remote areas]Expedited shipping: 2-7 days delivery (please consult customer service for shipping information)
Note: The estimated delivery time may vary depending on the shipping address and order source.
address modification
If you need to change the shipping address, please contact customer service immediately (by sending an email to dj007012@gmail.com). Once the item has been shipped, the address cannot be modified.
If you have any other questions or need assistance, please feel free to contact us at dj007012@gmail.com